UGO Cycle Location Inc. is committed to providing its customers and users with services that respect the law and are accessible in a secure manner, particularly with respect to the protection of their privacy and personal information. To this end, we have implemented a privacy policy that complies with the Act respecting the protection of personal information in the private sector (hereinafter "the Policy").

The purpose of this policy is to inform you about how UGO Cycle Location

Inc. collects, uses, transmits, stores, shares and protects your personal information when you use its web services.

In order to provide personalized service, UGO Cycle Location Inc. may have access to some of your personal information. We ensure that each of our employees treats your information with the utmost care, in compliance with the laws and regulations in force in Quebec.

1. Definition of personal information :

Personal information is any information concerning a natural person which, taken as a whole or separately, makes it possible to identify that person.

2. Types of information collected

In order to optimize the services offered to its customers on the Web, our company may collect certain personal information via this Web site, including :

- First and last name ;

- Address;

- E-mail address ;

- Phone number ;

- Any other personal information you may voluntarily disclose via the "contact us" tab;

- The content of the documents you choose to enclose with your correspondence;

Certain transactions may require the transmission of additional information, such as the payer's identity and full contact details, credit card number, card verification code and expiry date.

In the case of items purchased and delivered, a delivery address will also be requested by the company.

The above information is collected on a voluntary basis. The user chooses to transmit it to our company.

UGO Cycle Location Inc. collects on the Web only the personal information described above that is necessary to provide services to customers and strictly for the purposes for which it is collected. No other use of the information is permitted by the company, except with your consent or as required by law.

As more fully described in Section 10 of this Privacy Policy, certain personal information may also be collected automatically on our website.

3. Use and disclosure of personal information

Company employees and administrators will have access to personal information transmitted over the web.

Personal information voluntarily submitted is retained for the duration of the business relationship with the customer or for the purpose of processing correspondence sent via our website. When files are archived, access to digital or paper files that may contain personal information is limited to authorized personnel only.

When a sale is made to a customer, the minimum information required to identify the customer (surname, first name, address, e-mail address, telephone number, details of purchases made) is kept on computer for a reasonable length of time to enable the application of warranties, where applicable, or to enable us to follow up with the customer regarding maintenance and other products compatible with previous purchases.

Data transmitted on the web will be kept for internal use, but will be destroyed on the web within a reasonable period of time to ensure the confidentiality of our web site users.

4. Purposes for which personal information is collected

UGO Cycle Location Inc. uses personal information as agreed to at the time of collection or as required by law or regulation. Personal information collected on our website is used for the following purposes:

- Create and update customer files;

- Provide the services requested by the user, process correspondence, including requests for quotations;

- Ensure administrative follow-up, warranty follow-up and after-sales service;

- To optimize our services by informing users of new products and services that may be offered;

- Enable employees to follow up on previous purchases internally, so as to be able to advise customers appropriately on future maintenance or purchases;

- Make remote or online purchases;

- Any other use to which you have consented;

5. Disclosure of personal information.

UGO Cycle Location Inc. will not forward any information voluntarily submitted or automatically collected via this web site to any third party unless delivery is required as part of the order. In this case, our company deals with various carriers depending on the type of delivery required.

As provided by law, our company may be required to disclose personal information pursuant to an order of a court of law or administrative tribunal, of a body duly authorized by law or in the cases provided for by the law and regulations in force.

6. Your consent

UGO Cycle Location Inc. does not collect any personal information from you without your consent, subject to the exceptions provided by law.

Also, our company only collects personal information that is necessary for the performance of the services to be rendered.

At any time, at the time of collection of personal information, you have the right to refuse to communicate any personal information to us, subject to the exceptions provided for by law. In addition, at any time and upon reasonable notice, you have the right to withdraw your consent to the collection, disclosure and transmission of personal information. However, such a situation could prevent UGO Cycle Location Inc. from offering you certain services or could limit their scope.

In certain cases, UGO Cycle Location Inc. may, for secondary purposes, ask for your consent to invite you to events, to send you promotions of services or products, etc. You may withdraw your consent at any time without affecting the services rendered by our company. You may withdraw your consent at any time without affecting the services rendered by our company.

7. Security measures in place for storing information :

UGO Cycle Location Inc. retains personal information only as long as necessary for the fulfillment of the purposes identified in this policy. The nature of the service is taken into account in the retention period.

Our company is committed to respecting the legal standards for the protection of personal information, both when collecting information and when transmitting it to a third party for the execution of a mandate. The data transmitted by users will be destroyed on the web at reasonable intervals in order to preserve the confidential nature of the data transmitted.

UGO Cycle Location Inc. maintains a confidentiality incident prevention service.

8. Department responsible for the protection of personal information

To ensure the security and confidentiality of personal information, our company has a Privacy Officer. The role of the Privacy Officer is to oversee and supervise the management of personal information, to establish and maintain internal policies and applicable procedures, and to manage any potential incidents involving personal information. The contact details for the person in charge are as follows:

Name: Hugo Deligny

Telephone number: 514-400-7426

E-mail address: hugo.deligny@ugocycle.com

9. User rights

You may request access to your personal information at any time.

You may request that your personal information be modified or deleted. You have the right to withdraw or confirm your consent, to restrict the use of your information or to obtain a copy of it. You may exercise any right provided by law.

To exercise your rights, please send a written request to the Privacy Officer at the address indicated in paragraph 8 of this policy.

10. Cookies management

UGO Cycle Location Inc. may use cookies. Cookies are files that store information about your interactions with our website.

Cookies are used for analytical purposes in order to determine your preferences regarding the way you browse our website (e.g. language, province, country), to compile data on the number of users visiting our website, to

to improve the quality of our services, to facilitate access and navigation on our website and to analyze our performance.

When you first use our website, you will be informed that we use cookies on the web. You can disable cookies at any time. However, this option may reduce the quality of your experience on our website.

UGO Cycle Location Inc. may use "CAPTCHA" tests using question-and-answer authentication methods to restrict access to certain web pages or sections of the website and to control access thereto. Analysis services (e.g:

Google Analytics) may be used to enhance the performance of our website and collect information whenever a user accesses or browses our website.

The information or data collected through the use of cookies cannot be used to identify a specific user.

This information may include, among other things, IP addresses, identification of the electronic devices used to access the website, your operating systems, data on the pages consulted, the times and dates of consultations, the pages consulted previously, the centers of interest and the user's behavior on the web page.

11. Redirection to other sites

UGO Cycle Location Inc. advises you that this policy applies only to your use of our website. This policy does not apply to other web sites that may be available through our web site. UGO Cycle Location Inc. is not responsible for those sites and cannot protect their content, access to them or any information you may transmit to them. Any personal information transmitted to other websites is subject to their policies. We invite you to read their policies.

12. Updating this policy

In order to comply with applicable laws and regulations, UGO Cycle Location Inc. may update this policy. Please note that a notice may be sent to you indicating the changes made to this policy. At all times, this policy is available on our website and we invite you to consult it regularly.

13. Communication

If you have any questions regarding this policy, please contact the person responsible for the protection of personal information, whose contact information is described in paragraph